For Immediate Release
Throw Out Your File Cabinets
Clifton, NJ -- "You walk into a wholesale distributor's office and you notice something different " there are no file cabinets! Sound impossible? Not for companies who use DMS the document management system software from The Systems House, Inc.
"Our clients kept asking us for an easy way to store documents," said Sy Fertig, President of The Systems House, Inc. "It was relatively simple to save printed reports, but the challenge was how to save documents printed on forms (checks, statements, etc) and how to store other documents like proof of delivery, vendor invoices and other such documents. So, after many months of investigation, programming, beta testing and re-tooling, we finally developed the perfect paperless office."
With wholesale distributors, paperwork is voluminous proof of delivery, packing slips, customer invoices, vendor invoices, computer generated reports, notes, memos and other documents. Then they have the filing and retrieval issue, which often requires many hours or days of staff time.
The document management system from The Systems House, Inc. has three legs:
- Report Archive & Retrieval which is integrated with the Master Distribution System's report capture capability
- Form Archive which saves any preprinted form produced by MDS, i.e., invoices, checks, statements, etc.
- Document Input and Management which empowers the user to scan documents such as proof of delivery, customer invoices and others and retrieve data easily and quickly.
The strength of the system is in the retrieval of the data. With a traditional filing system, when a customer questions an invoice, a staff person in the accounting department must go to a file cabinet and find a proof of delivery, the invoice and packing slip. Those documents must then be scanned and faxed to the customer. That process can often take a day or more, since staff are busy with other duties.
With this system, the customer service rep, who is on the phone with the customer, retrieves these documents from the paperless office system, presses a button, and the documents are automatically faxed or e-mailed as an attachment to the customer.
"Needless to say, our clients save time and money supporting customers, and they improve cash collections by having the information readily available," said Fertig. "And we have priced the system reasonable enough for a customer to see a return on investment in a couple of months."
The Systems House, Inc. (TSH), formed in 1979, is a company with a long standing reputation for outstanding customer service. With in excess of 250 installed MDS clients throughout the United States and Canada, TSH is widely recognized as one of the premiere suppliers of software and computer solutions for the Distribution marketplace. TSH has made a corporate commitment to distribution, which assures our customers that the latest in technology innovation, so critical to their success in the complex and fast changing world of distribution, will be available when needed.
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